The number of Death Claims repudiated is, however, very small. Even in these cases, an opportunity is given to the claimant to make a representation for consideration by the Review Committees of the Zonal office and the Central Office. As a result of such review, depending on the merits of each case, appropriate decisions are taken.
The Claims Review Committees of the Central and Zonal Offices have among their Members, a retired High Court/ District Court Judge. This has helped providing transparency and confidence in Corporation operations and has resulted in greater satisfaction among claimants, policyholders and public.
